Agreement between User and Air Duct Cleaning LLC
The cleaningairduct.com website is comprised of various web pages operated by Air Duct Cleaning LLC. cleaningairduct.com is offered to you conditioned on your acceptance without modification of the Terms, conditions and notices contained herein. Your use of cleaningairduct.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy for your reference.
Cleaningairduct.com is an E-Commerce site. Company shall provide services including Air Duct Cleaning, Odor Kill, Dryer Vent Cleaning, Sanitation, Coil Cleaning and other services described on the front of this Agreement consistent with the Company’s standard practices and in accordance with the terms and conditions set forth below.
Electronic Communications
Visiting cleaningairduct.com or sending emails to Air Duct Cleaning LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the site, satisfy any legal requirement that such communication be in writing.
Cancellation, Refund Policy & Payment
Payments are always due upon completion of service, any payments made after this time should be received within 15 days after service completion. Any payments made thereafter are subject to an interest rate of 20% of the highest lawful interest rate until paid.
It is the responsibility of the customer to inspect services immediately upon completion and notify employees and technicians of any complaints prior to their departure. The Customer agrees that the services are deemed to be successful and acceptable if no notice is received by the company in writing within 7 days of completion of services.
Orders are fully refundable if cancelled more than 48 hours prior to appointment time. Appointments cancelled without prior warning are subject to a $59 cancellation fee.
Company and Consumer agree that all formal legal disputes or claims relating to services or related to this agreement are subject to be disputed in Alexandria, Virginia.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use cleaningairduct.com strictly in accordance with these terms of use. You may not use the site in any manner which could damage, disable, overburden, or impair the site or interfere with any other party’s use and enjoyment of the site.
All content included as part of the service and site, such as logos, texts, graphics, images, as well as the compilation thereof is the property of Air Duct Cleaning LLC or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices or other restrictions contained in any such content and will not make any changes thereto. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied to the intellectual property of Air Duct Cleaning LLC or our licensors except as expressly authorized by these Terms.
Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to customers and users of cleaningairduct.com and governs data collection and usage. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) signing up for special offers; (b) entering a sweepstakes; (c) purchasing a service; (d) sending us an email message or calling us; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We may also gather additional personal or non-personal information in the future.
Air Duct Cleaning LLC collects and uses your information to operate its website and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from Air Duct Cleaning LLC and its affiliates. We do not sell, rent or lease its customer lists to third parties. Cleaningairduct.com may keep track of the pages our users visit in order to determine what services are the most popular and deliver customized content. Information about your computer hardware and software may be automatically collected by cleaningairduct.com. We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt out by contacting us at info@cleaningairduct.com Air Duct Cleaning LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address provided.
Indemnification
You agree to indemnify, defend and hold harmless Air Duct Cleaning LLC, its employees and agents for any losses, cosrs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use or inability to use services, products or Site. Air Duct Cleaning LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Air Duct Cleaning LLC in asserting any available defenses. Should Company be required to bring an action to enforce the terms hereof, Company shall be entitled to recover from Customer all costs and reasonable attorney’s fees required in asserting its right under this Agreement in any action, arbitration, trial or appeal.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. The parties agree that a party may bring claims against the other only in each individual’s capacity, and not as a plaintiff or class member in any putative class, collective and/or representative proceeding, such as in the form of a private attorney general action against the other. Further unless both you and Air Duct Cleaning LLC agree otherwise the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer and Warranties
Air Duct Cleaning LLC and its suppliers make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. Customers agree that cleaning and restorations services may not totally clean or remove all contaminants, odors, stains or damages in all areas, even after reasonable efforts by the Company. Customer agrees that no such guarantees, warranties or representations as to results or levels of decontamination, cleanliness or restoration are made by the Company except as stated in writing in these Terms. Customers are required to inform the Company, prior to services being provided, ideally at the time of requesting service, of any preexisting or damaged conditions. Customers shall remove all valuables and fragile items away from the area where services are to be performed, prior to technicians arrival. Technicians and employees or Air Duct Cleaning LLC are barred from liability of any damages to items not previously removed as expressed in these Terms.
Company warrants to Customer (and to no other person or entity) that all work will be completed in a professional manner in accordance with Company’s standard practices. In the event of any defect in the services provided by Company, Customer’s exclusive remedy shall be (a) correction via re-treatment, adjustment or repair; or at Company’s discretion, (b) refund of all sums paid on the portion of the work which is not as warranted.To the maximum extent permitted by applicable law, in no event shall Air Duct Cleaning LLC be liable for any direct, indirect, punitive, incidental, special, consequential damages without limitation, arising out of any way connected with the use of this site or the provision of or failure to provide services. If you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.
Changes to Terms
Air Duct Cleaning LLC reserves the right, in its sole discretion, to change the Terms under which cleaningairduct.com is offered. Air Duct Cleaning LLC encourages you to periodically review the Terms to stay informed of our updates. This Agreement constitutes the complete and exclusive agreement between the parties with respect to the subject matter hereof and shall supersede all proposals, prior agreements, and representations, oral or written, and all communications been the parties relation to the subject matter hereof, no representative of Company has authority to make representations, guarantees, warranties, agreements or other promises other than as are expressly set forth in this Agreement.
Contact Us
Air Duct Cleaning LLC welcomes your questions or comments regarding the Terms. Please reach us at info@cleaningairduct.com or at (703) 919-1178.
Effective as of May 1st, 2020